Travel Support Agent (Administration)

TL;DR

Travel Support Agent (Administration): Managing seamless movement of staff and visiting faculty across global locations with an accent on immigration support and compliant travel. Focus on facilitating work permits, visas, and relocation services for Mauritius and Rwanda.

Location: Remote (Must be based in Mauritius)

Company

hirify.global (African Leadership University) is an innovative educational institution dedicated to developing ethical and entrepreneurial leaders to drive Africa's progress.

What you will do

• Provide immigration advice and facilitate work permits and visas for staff and guests travelling to Mauritius.
• Coordinate relocation support and settlement processes for international staff moving to Rwanda and Mauritius.
• Manage travel arrangements including flights, accommodation, and transportation in accordance with company policies.
• Develop detailed travel itineraries and maintain accurate records in the Travel Tracker system.
• Review travel expense reports for accuracy and resolve travel-related disruptions or emergencies.
• Ensure compliance with travel and immigration regulations and maintain up-to-date policy documentation.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in travel coordination or a similar administrative role.
• Proficiency in travel booking software and Google Enterprise Suite (Docs, Sheets, Slides).
• Strong organizational, time-management, and interpersonal communication skills.
• Ability to handle multiple tasks under pressure with high attention to detail.
• Location: Must be based in Mauritius

Nice to have

• Experience working in a fast-paced university environment.

Culture & Benefits

• Innovative work environment that approaches education from first principles.
• Culture of empowerment where individuals can design and implement creative ideas.
• Commitment to a safe and secure environment with a comprehensive safeguarding policy.
• Opportunity to be part of a vibrant pan-African community driving continental transformation.