Strategic Account Manager (SaaS)

TL;DR

Strategic Account Manager (SaaS): Managing relationships and driving growth for top-tier enterprise clients with an accent on product adoption and strategic alignment with HR goals. Focus on building executive-level partnerships, executing account growth plans, and collaborating with cross-functional teams to deliver measurable business outcomes.

Location: Must be based in Boston, MA (Hybrid: 3 days/week in office)

Company

hirify.global is a mobile-first employee experience platform connecting distributed organizations and re-engaging employees for industry leaders worldwide.

What you will do

• Build and maintain long-lasting relationships with key stakeholders across enterprise client organizations.
• Create and execute strategic account plans to drive product adoption, retention, and revenue expansion.
• Leverage partnerships with Workday and ServiceNow to identify impactful integration opportunities.
• Partner with Sales, Product, and Customer Success teams to deliver tailored solutions.
• Monitor client health and usage data to proactively identify risks and growth opportunities.
• Deliver regular business reviews and strategic insights to client leadership.

Requirements

• 8+ years of experience in account management, customer success, or strategic consulting.
• Proven track record of managing enterprise clients and growing account revenue.
• Strong preference for experience in the B2B SaaS and HR Tech sectors.
• Exceptional communication, presentation, and relationship-building skills.
• Strategic mindset with the ability to analyze data and translate insights into actionable recommendations.
• Ability to navigate complex organizations and manage multiple stakeholders.

Culture & Benefits

• Generous equity allocations with significant upside potential.
• Comprehensive private health insurance covering medical, dental, and vision.
• 401(k) retirement plan.
• 20 days of leave plus public holidays and additional time off between Christmas and New Year.
• Enhanced parental leave and a supportive, mission-driven work environment.