Director Of Delivery

TL;DR

Director of Delivery (Delivery Management): Overseeing end-to-end delivery of integrated campaigns and projects with an accent on operational efficiency, resource management, and financial oversight. Focus on establishing robust delivery frameworks, resolving complex project challenges, and fostering a culture of accountability across creative and technical teams.

Location: Must be based in Toronto, Canada (Hybrid: 4 days/week in office).

Salary: $110,000 – $160,000 CAD

Company

hirify.global is a leading global creative agency and part of WPP, specializing in brand experience, customer experience, and commerce services for major international brands.

What you will do

• Own the end-to-end delivery of integrated campaigns, ensuring consistency and quality across all project stages.
• Establish and maintain scalable delivery frameworks, processes, and standards for diverse client engagements.
• Manage resource forecasting and capacity planning in collaboration with department leads to optimize throughput.
• Partner with Finance and Account Management to ensure accurate scoping, budget tracking, and project profitability.
• Serve as the senior escalation point for delivery challenges, resolving issues while maintaining stakeholder alignment.
• Lead, mentor, and develop a high-performing project management team while advocating for sustainable workloads.

Requirements

• 8–12 years of progressive experience in delivery, project management, or operations within an agency or consultancy.
• Proven track record of leading large-scale, integrated delivery operations across multiple disciplines.
• Deep expertise in project management methodologies including Agile, Scrum, and Waterfall.
• Strong financial acumen with experience in budget management, burn tracking, and SOW development.
• Exceptional resource planning skills using industry-standard tools like Workfront or Smartsheet.
• Must be based in Toronto and able to work in a hybrid environment (4 days/week in office).

Culture & Benefits

• Opportunity to work with world-class blue-chip client partners.
• Collaborative, creative, and human-first agency environment.
• Commitment to fostering a culture of respect, belonging, and career progression.
• Hybrid work model designed to foster creativity and connection.