Key Account Manager (Fintech)

TL;DR

Key Account Manager (Fintech): Managing and growing a portfolio of BaaS and white-label clients in the CFD and crypto sectors with an accent on commercial relationship building, cross-selling, and revenue target achievement. Focus on executing account plans, negotiating renewals, and collaborating with internal product and compliance teams to deliver seamless financial solutions.

Location: Must be based in or able to commute to London or Chester, UK (Hybrid role).

Company

A next-generation financial services platform formed by the merger of hirify.global and Railsr, specializing in embedded finance, card-issuing, and international payment solutions.

What you will do

• Own and grow a portfolio of BaaS and white-label clients worth upwards of £2m.
• Build and execute clear account plans with prioritized growth opportunities and rolling forecasts.
• Act as the primary commercial point of contact throughout the client lifecycle.
• Identify and secure cross-sell and upsell opportunities across FX, payments, and card products.
• Lead monthly account reviews and maintain accurate forecasting in HubSpot.
• Negotiate new and renewing contracts, including pricing, commercial terms, and SLAs.

Requirements

• Minimum 4 years of account management experience in B2B payments, BaaS, or fintech.
• Industry knowledge of CFD and crypto client requirements.
• Working knowledge of API integrations and payment rails (IBANs, BICs).
• Proven experience with CRM tools, specifically HubSpot.
• Strong negotiation, presentation, and stakeholder management skills.
• Must be eligible to work in the United Kingdom.

Culture & Benefits

• Competitive salary benchmarked against industry peers.
• 28 days of annual holiday.
• Private healthcare via AXA and life assurance (4x annual salary).
• Access to onsite gym and pool facilities in London.
• Enhanced parental policies and mental health support services.
• Flexible working environment balancing remote work with office collaboration.