Community Manager (Dutch-Speaking)

TL;DR

Community Manager (Marketing): Building and nurturing brand communities across digital platforms with an accent on real-time engagement, moderation, and consistent brand voice. Focus on identifying trends, managing crisis situations, and collaborating with cross-functional teams to drive community growth.

Location: Must be based in or able to work from Madrid, Spain (Hybrid: 4 days/week in office)

Company

hirify.global is a leading global creative transformation company that combines brand experience, customer experience, and commerce to drive growth for world-class brands.

What you will do

• Build, grow, and energize brand communities across various digital platforms and international markets.
• Monitor conversations in real-time, responding to user comments and messages while maintaining brand voice.
• Write and adapt copy for different platforms to ensure consistent and effective communication.
• Identify and manage potential crisis situations within community conversations swiftly.
• Analyze trends, insights, and community needs to inform content and marketing strategies.
• Collaborate with marketing, creative, data, and customer care teams to ensure a unified strategy.

Requirements

• 1-3 years of proven experience as a Community Manager.
• Native or bilingual proficiency in Dutch and high level of English.
• Deep knowledge of major social media networks and their unique interaction dynamics.
• Excellent written and verbal communication skills with an empathetic and professional style.
• Ability to interpret engagement metrics and extract relevant insights.
• Must be based in Madrid or able to commute to the office 4 days a week.

Nice to have

• Prior experience managing social media accounts within the automotive sector.
• Experience in social care management through CRM platforms.
• Proficiency in additional languages.

Culture & Benefits

• Flexible working hours.
• 25 days of annual leave plus additional public holidays.
• Personalized career path and continuous training opportunities.
• Access to flexible benefits platform (Cobee).
• Strong equality and diversity policies with maternity support initiatives.
• No dress code policy.

Hiring process

• CV review by the People team.
• Initial call to discuss the role and company fit.