Health Information Technician (Healthcare)

TL;DR

Health Information Technician (Healthcare): Supporting the secure and timely collection of medical records and ensuring data accuracy within a healthcare intelligence platform with an accent on HIPAA compliance and provider communication. Focus on managing call center workflows, documenting record statuses, and collaborating with cross-functional teams to streamline data retrieval processes.

Location: Must be based in the US (Remote and hybrid options available).

Salary: $22.00 per hour.

Company

hirify.global is a healthcare intelligence company that uses an AI-powered platform to untangle healthcare data and maximize financial outcomes for health plans.

What you will do

• Retrieve medical records via outbound calls, portals, fax, and email.
• Document call outcomes and record statuses accurately in internal systems.
• Manage provider outreach and escalations to ensure timely record retrieval.
• Perform data entry and tracking in compliance with HIPAA and internal standards.
• Monitor record completeness using EMR systems and vendor tools.
• Collaborate with IT, Client Services, and Quality Assurance to troubleshoot issues.

Requirements

• Must be based in the US.
• 1-3 years of experience in healthcare, medical records, or call center environments.
• Deep understanding of HIPAA and PHI handling.
• Working knowledge of healthcare technology platforms like EMRs and Excel.
• Strong problem-solving and critical thinking skills.
• Clear and professional verbal and written communication skills.

Culture & Benefits

• Eligibility for health, vision, and dental coverage.
• 401(k) plan participation with company match.
• Paid Time Off, Paid Holidays, and Volunteer Days.
• Tuition Reimbursement.
• Company-paid life insurance, short-term disability, and parental leave.