Client Delivery Specialist (AdTech)

TL;DR

Client Delivery Specialist (AdTech): Managing the delivery of contractual products from inception to completion with an accent on coordinating media deliverables and client communication. Focus on ensuring customer satisfaction, managing post-sale changes, and coordinating between Sales, CSM, and Product Ops teams.

Location: Must be based in Auburndale, MA, USA (Hybrid: 3+ days in office)

Salary: $50,000–$63,000

Company

hirify.global informs, influences and connects the world’s technology buyers and sellers to accelerate growth from R&D to ROI.

What you will do

• Coordinate the receipt of online creative materials from agencies and advertisers to meet campaign deadlines.
• Build relationships with advertisers to fulfill campaigns and build a loyal customer base.
• Collaborate with Sales, CSM, and Product Ops teams regarding campaign status, performance, and execution.
• Provide high-quality customer service by responding to internal and external inquiries via phone and email.
• Manage revenue forecasting, recognition, and manual client reporting deliveries.
• Process campaign changes and secure proof of delivery for month-end closing tasks.

Requirements

• B.A. or B.S. degree required.
• Must be based in or able to commute to the Auburndale, MA office.
• Proven sales and client management abilities, preferably in the advertising and agency marketplace.
• Excellent oral and written communication skills.
• Ability to handle multiple deadlines, phone calls, and projects in a fast-paced environment.
• Proficiency in computer applications and accurate data entry skills.

Nice to have

• Experience working as a Customer Service Representative or Sales Administrator.

Culture & Benefits

• Hybrid work model: 3+ days in office with flexibility to work remotely.
• Competitive benefits including 401k match, health, vision, and dental insurance.
• Open Vacation policy plus 10 national holidays.
• Career development via bespoke training, mentoring, and LinkedIn Learning.
• Employee Stock Purchase Plan (ESPP) with a minimum 15% discount.
• Philanthropic support: up to four days per year for volunteering.