Account Manager (Mid Market)

TL;DR

Account Manager (SaaS/Fintech): Managing a portfolio of mid-market customers to drive net revenue growth through renewals, cross-selling, and upselling with an accent on building multi-threaded relationships with finance stakeholders. Focus on developing account growth strategies, managing the quote-to-order process, and ensuring long-term value realization.

Location: Must be based in Canada. Flexible options: fully remote, hybrid, or onsite in the Toronto office.

Salary: $77,180 - $104,420 CAD / year

Company

hirify.global is a SaaS company reimagining how businesses plan and grow by providing finance teams with an Excel-powered data collaboration and innovation platform.

What you will do

• Build and nurture multi-threaded relationships with key stakeholders and decision-makers within customer organizations.
• Develop and execute account plans by conducting discovery sessions to align platform capabilities with customer business challenges.
• Own the net revenue growth strategy, including the execution of renewals, expansions, and upsell opportunities.
• Manage the quote-to-order process, preparing bespoke pricing proposals and facilitating contract execution.
• Monitor account health using data-driven insights to proactively identify and address churn risks.
• Collaborate with Customer Success, Product, and Finance teams to ensure customer satisfaction and value realization.

Requirements

• 3+ years of consistent success in client retention and growth or experience in Sales, FP&A, or corporate finance.
• Must be based in Canada.
• Experience driving adoption and change management within tech organizations.
• Proven ability to build relationships and communicate effectively with senior management and C-suite Finance stakeholders.
• Knowledge of Finance Processes and Accounting expertise.
• Strong organizational skills and a growth mindset for personal and professional development.

Culture & Benefits

• Competitive rewards including an Employee Stock Option Program, Retirement Savings, and 401k Matching Programs.
• Comprehensive health and dental plans, wellness sessions, and a free Headspace subscription.
• Investment in growth via education subsidies and professional development programs.
• Flexible work culture supporting remote, hybrid, or in-office arrangements.
• Generous leave options for vacation, wellness, personal time, and parental support.
• AI-powered innovation culture encouraging the application of AI to automate workflows and enhance insights.