Director, EMEA Strategic Sales North (SaaS)

TL;DR

Director, EMEA Strategic Sales North (SaaS): Leading a high-performing team of Strategic Account Executives focused on expanding existing customer relationships across Northern Europe with an accent on CPaaS solution selling and complex negotiations. Focus on driving revenue growth, forecasting, and coaching teams to engage effectively across diverse customer segments.

Location: Must be based in the United Kingdom

Company

Twilio is a global leader in cloud communications, empowering businesses to build personalized customer experiences through innovative API-based solutions.

What you will do

• Build and manage a high-performing team of account executives focused on existing customer expansion.
• Coach the team on strategic account planning and selling solutions across the entire Twilio portfolio.
• Enable the team to engage effectively with customers at various levels of maturity and segmentation.
• Collaborate with Professional Services and Partner teams to ensure customer success and new use case adoption.
• Manage monthly forecasting, fiscal planning, and revenue tracking for major accounts.
• Present strategic guidance and performance insights to senior management.

Requirements

• Must be based in the United Kingdom
• 7+ years of managerial experience in a high-performing CPaaS, Communications, or API-based company.
• Proven experience in building teams, monthly forecasting, and revenue tracking for major accounts.
• Experience managing a remote team spread across different countries.
• Consistent track record of exceeding revenue targets and business objectives.
• BA/BS degree or equivalent.
• Willingness to travel approximately 25% of the time.

Nice to have

• MBA degree.

Culture & Benefits

• Competitive pay and retirement savings programs.
• Generous time off, parental leave, and wellness leave.
• Comprehensive healthcare coverage.
• Strong culture of connection, global inclusion, and remote-first work.
• Opportunities to support volunteering and community impact initiatives.