HR Services Specialist (Total Rewards)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
HR Services Specialist (Total Rewards): Providing comprehensive support for total rewards policies and processes across multiple retail brands with an accent on compensation, benefits, and global mobility. Focus on managing sensitive escalations, conducting complex audits, and optimizing HRIS data management.
Location: Hybrid (Kraków, Poland). Requires onsite presence 3-5 times per month. Availability for 2nd shift (starting between 1:00 PM and 3:00 PM) is mandatory.
Company
Group is a Fortune 500 live social shopping company operating six leading retail brands.
What you will do
- Provide expert support to team members regarding Total Rewards policies, ensuring adherence to SLAs and KPIs.
- Act as a Subject Matter Expert (SME) in compensation, benefits, and global mobility.
- Manage sensitive escalations, analyzing problems and implementing effective solutions.
- Perform data management, auditing, reporting, and testing in collaboration with Total Rewards Partners.
- Maintain communication with vendors to resolve participant inquiries and monitor system trends.
- Support process transitions and suggest improvements for SOPs and internal system enhancements.
Requirements
- Availability to work 2nd shift (starting between 1:00 PM and 3:00 PM).
- Very good English skills.
- Basic knowledge of Human Resource Management.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Workday or other HRIS software.
- Strong customer service orientation and communication skills.
- Analytical mindset with the ability to identify trends and draw logical conclusions.
Nice to have
- German language skills.
- Experience with Case Management software.
Culture & Benefits
- Hybrid work model combining office and remote work.
- Private medical care and life insurance.
- Access to MyBenefit platform, including Multisport.
- Company performance-related bonus and financial referral program.
- Eye-care reimbursement and mental health support line.
- Additional annual leave for company-driven initiatives.
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