Analytics Manager (Logistics)

TL;DR

Analytics Manager (Logistics): Leading customer-facing analytics delivery and overseeing TMS technical support for enterprise customers with an accent on BI development, data governance, and scalable reporting. Focus on building high-impact Power BI dashboards, optimizing order-to-cash transaction flows, and leading a team of analysts to drive operational excellence.

Location: Hybrid (3 days in office; 2 remote). Must be based in the US

Salary: $85,000–$105,000

Company

hirify.global is a leader in supply chain technology and 4PL logistics execution across North America and Mexico.

What you will do

• Define reporting requirements and deliver scalable BI dashboards and scorecards with standardized KPIs.
• Provide actionable insights and supporting materials for QBRs and executive strategic discussions.
• Establish and maintain standardized data definitions and KPI logic across TMS and financial systems.
• Own end-to-end TMS and reporting support via Zendesk, troubleshooting order-to-cash transaction flows.
• Lead and develop a team of analysts, setting performance expectations and best practices.
• Develop exception-based reporting and alerting to identify service risks and operational disruptions.

Requirements

• 8+ years of experience in analytics, data governance, or TMS support within transportation, 3PL, or supply chain environments.
• Advanced experience with Power BI, including development of data models and dashboards.
• Strong working knowledge of SQL and experience with cloud data platforms such as Snowflake.
• Experience managing TMS platforms (e.g., Infios / MercuryGate) and system integrations.
• Proven ability to lead teams and drive accountability in a fast-paced, customer-focused environment.
• US work authorization required (implied by 401k, HSA, and FSA benefits).

Culture & Benefits

• Medical, dental, vision, and 401k plans with company match.
• Health Savings Account (HSA) with an annual company contribution.
• Paid time off, floating holidays, and paid parental leave.
• Access to Learning & Development resources and internal mobility opportunities.
• Employee Resource Groups (ERGs) and annual community fundraising/volunteer events.