CRM Executive (Streaming)

TL;DR

CRM Executive (Streaming): Executing multi-channel CRM campaigns to drive engagement and retention for a global sports streaming platform with an accent on audience segmentation and data-driven personalization. Focus on optimizing user journeys and enhancing automation processes to convert casual viewers into loyal fans.

Location: Hybrid (must be based in New York, US)

Salary: $50,000 - $70,000

Company

Global sports streaming platform redefining how fans consume live sports through a dynamic, fan-first digital experience.

What you will do

• Support the execution of multi-channel CRM campaigns to drive user engagement, conversion, and retention.
• Implement audience segmentation and personalization strategies to increase campaign relevance.
• Collaborate with creative and marketing teams to maintain brand consistency across communications.
• Monitor and report on campaign performance, identifying trends for optimization.
• Manage day-to-day CRM operations ensuring accuracy and alignment with business goals.
• Partner with data teams to refine targeting and improve overall user journey effectiveness.

Requirements

• Must be based in New York, US to support the hybrid work model.
• Strong understanding of CRM tools, customer data, and campaign execution.
• Data-driven mindset with the ability to interpret and act on performance insights.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously with high attention to detail.
• Passion for sports, digital media, and fan engagement.

Culture & Benefits

• Health benefits including dental and eye care.
• Access to a 401(k) retirement plan.
• Paid time off (up to 15 days) and annual leave (9 days).
• Generous sick time package and short/long-term disability coverage.
• Parental leave and personal insurance options.
• Learning and development resources and access to internal speaker series.