Commercial Operations Coordinator (TravelTech)

TL;DR

Commercial Operations Coordinator (TravelTech): Supporting global business activities and scaling internal processes within the Operations team with an accent on workflow optimization and cross-functional collaboration. Focus on streamlining Account Management workflows, maintaining commercial documentation, and coordinating the rollout of new tools.

Location: Hybrid (Berlin, Germany). Required to work from the Berlin office 3 days per week.

Company

hirify.global is a world-leading travel search engine helping users find flights, stays, and rental cars.

What you will do

• Support initiatives to improve commercial performance and strengthen partner relationships across travel sectors.
• Streamline day-to-day workflows for Account Owners to drive organizational efficiency and data accuracy.
• Maintain and improve the internal wiki and commercial documentation to keep information accessible.
• Provide troubleshooting support and guidance on hirify.global's internal systems to the wider team.
• Collaborate with Analytics, Engineering, Legal, and Finance to support commercial roadmaps.
• Coordinate the rollout of new tools, including testing and drafting communications.

Requirements

• At least 1 year of experience in operations, coordination, account support, or sales enablement.
• Comfort working with data and the ability to communicate findings clearly.
• Strong written and verbal communication skills in English.
• Proficiency in Google Workspace; experience with Jira, Confluence, or Salesforce is a plus.
• Curiosity about travel technology and hands-on experience with LLMs/AI.

Culture & Benefits

• Flexible hybrid setup with the option to work from anywhere for up to 20 days per year.
• Mental health support including company-paid therapy sessions and HeadSpace subscription.
• Work-life balance initiatives: company-wide recharge week and No Meeting Fridays.
• Generous leave: 6 weeks paid vacation, paid parental leave, and paid volunteer time.
• Career growth support through development budgets and leadership training.
• Office perks: Free lunch 2 days per week, public transport subsidies, and bike leasing program.