Collections Team Lead

TL;DR

Collections Team Lead (Finance): Overseeing collections operations to optimize cash flow and ensure timely recovery of outstanding receivables with an accent on team leadership and process improvement. Focus on managing high-risk accounts, resolving complex disputes, and collaborating with cross-functional teams to enhance billing and credit performance.

Company

hirify.global is a leading international provider of innovative regulatory, risk, and supervisory technology solutions for financial services, serving over 7,000 firms globally.

What you will do

• Supervise, mentor, and develop a team of four collections specialists.
• Oversee day-to-day collections activity and establish structured follow-up schedules.
• Partner with Billing, Sales, and Legal teams to resolve account disputes and enforce credit terms.
• Prepare detailed reports on collections performance, cash flow, and recovery trends.
• Develop and refine collections policies, workflows, and standard operating procedures.
• Manage relationships with third-party collection agencies.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• 5–7+ years of experience in collections, credit, or AR functions.
• 2+ years of supervisory or managerial experience.
• Strong knowledge of collections regulations and best practices.
• Proficiency with ERP and CRM systems such as Dynamics, NetSuite, SAP, Oracle, or Salesforce.
• Advanced proficiency in Excel.

Nice to have

• Experience in a high-volume or subscription-based revenue environment (e.g., SaaS).
• Familiarity with credit risk analysis and credit scoring processes.
• Experience with collections automation tools or workflow platforms.
• Background in process improvement initiatives like Lean or Six Sigma.

Culture & Benefits

• Opportunity to work with a global leader in financial technology.
• Access to extensive technical and functional training opportunities.
• Supportive and transparent atmosphere with a commitment to diversity and inclusion.
• International scope with high-profile projects and internal mobility initiatives.

Hiring process

• Initial CV review.
• Virtual or personal interview.