Manager, Global Collections

TL;DR

Manager, Global Collections (Finance): Leading a global collections team to optimize cash flow and manage customer receivables with an accent on performance metrics and cross-functional collaboration. Focus on developing collections strategies, improving operational efficiency, and integrating AI tools into the collections workflow.

Location: London, United Kingdom

Company

hirify.global is a leading provider of agentic digital experience software, combining content, commerce, and data into a single composable platform.

What you will do

• Manage and mentor a global team of collectors across the USA, Europe, and Asia.
• Monitor team performance using key metrics and implement process improvements.
• Collaborate with billing, sales, tax, legal, and order operations departments to enhance collections effectiveness.
• Develop and execute strategies for integrating AI into collections operations.
• Drive complex financial issues to a positive resolution for the company.

Requirements

• 5-10 years of experience in collections management within a global organization.
• Proven track record in managing and developing high-performing teams.
• Strong verbal and written communication skills.
• Ability to analyze complex data and utilize relevant financial tools.
• Demonstrated personal ownership of team performance and results.

Culture & Benefits

• Opportunity to work in a diverse, passionate, and collaborative global team.
• Commitment to an inclusive and equal opportunity workplace.
• Focus on innovation and the integration of AI across all business functions.
• Emphasis on building high-impact teams and professional growth.

Hiring process

• Includes a Life Story interview, a conversational-style discussion focused on learning about the candidate's background and fit.