NIHL Claims Handler

TL;DR

NIHL Claims Handler (Claims Handling): Proactively manage NIHL-related claims from cradle to grave with an accent on evidence gathering, liability assessment, and settlement negotiation. Focus on preparing detailed reports on legal liability and quantum, maintaining reserves, and handling cases in line with civil procedure rules and client requirements.

Location: Leeds

Company

hirify.global is a specialist professional services and technology firm supporting risk and insurance value-chain clients.

What you will do

• Communicate with Disclosure teams for MOD services and manage allocated claims.
• Gather relevant evidence and documentation to support each case.
• Determine appropriate actions to resolve cases and prepare detailed reports on legal liability, quantum, and tactics as needed.
• Negotiate settlements within agreed authority limits and maintain proactive correspondence with all parties.
• Handle cases according to documented procedures and client requirements, including reserve management and reviews.
• Stay updated on technical changes and participate in company-facilitated training.

Requirements

• Citizenship: British Citizenship required (sole British national or dual national with one part being British) with no restrictions on working in the UK.
• Proficiency in managing claims from cradle to grave.
• Understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to delivering outstanding customer service and working collaboratively as a team player.
• Ability to manage a personal caseload and demonstrate adaptability and versatility.

Culture & Benefits

• Hybrid workplace in Leeds.
• 25 days holiday plus UK bank holidays, with potential increases over time.
• Funding and support for professional qualifications and ongoing training programs.
• Pension contributions (5% employee and 5% employer) and life assurance (x4).
• Flexible working, employee discounts via an exclusive rewards platform, and an EAP with a 24/7 helpline.
• Additional benefits including cycle to work scheme, lease car salary sacrifice, and enhanced family leave.

Hiring process

• Applied → CV review → initial phone call → interview → offer → hired.