Program Management Associate (B2B SaaS)

TL;DR

Program Management Associate (B2B SaaS): Managing high-volume win-loss research recruitment programs with an accent on multi-channel outreach, data integrity, and cross-functional collaboration. Focus on leveraging AI-assisted workflows and CRM tools to drive interview conversion rates and ensure high-quality research outcomes for B2B technology clients.

Location: Must be based in or able to work from Vancouver, Toronto, or London (Office-First, hybrid model)

Compensation: CA$45,000 – CA$55,000 + Equity + CA$22,450 Commission

Company

hirify.global is an AI-first B2B platform that generates market, competitor, and buyer insights to help organizations win more competitive deals.

What you will do

• Execute high-volume, multi-channel outreach via email, phone, and LinkedIn to recruit participants for win-loss research.
• Manage recruitment across approximately 30 active customer programs simultaneously, ensuring accurate tracking in HubSpot.
• Ensure interview data is clean, qualified, and structured before handoff to researchers.
• Collaborate closely with CSMs and Researchers to maintain account health and proactively resolve program bottlenecks.
• Contribute to outreach strategy and process improvements by testing new tactics and leveraging AI tools.

Requirements

• Must be based in or able to work from Vancouver, Toronto, or London.
• Highly organized with strong time management skills to handle multiple programs simultaneously.
• Self-driven, persistent, and comfortable with high-volume outreach and rejection.
• Clear, professional communication skills across email, phone, and LinkedIn.
• Willingness to use LinkedIn as a core outreach tool is non-negotiable.
• Collaborative mindset with a focus on proactive problem-solving and root-cause analysis.

Nice to have

• Background in psychology, anthropology, market research, or business analytics.
• Familiarity with outreach sequencing tools, HubSpot, or CRM platforms.
• Exposure to B2B SaaS, win-loss research, or qualitative research programs.
• Comfort with AI tools and an automation-first mindset.

Culture & Benefits

• Office-First hybrid model with collaborative days on Mondays, Wednesdays, and Thursdays.
• Comprehensive extended health and dental coverage starting on Day 1.
• Participation in the Employee Stock Option Plan.
• Flexible vacation policy.
• AI-first environment with access to top-tier tools and leadership mentorship.
• Dog-friendly office spaces in Vancouver and Toronto.