Internal Sales Account Executive (SaaS)

TL;DR

Internal Sales Account Executive (SaaS): Managing commercial activities for the German-speaking market with an accent on customer retention, renewals, and cross-selling. Focus on coordinating with internal teams to ensure accurate CRM data, timely quotations, and a seamless customer experience.

Location: Must be based in Lisbon, Portugal (Hybrid)

Company

hirify.global is a global technology powerhouse providing end-to-end software solutions for the design, manufacturing, and retail industries.

What you will do

• Manage and respond to inbound customer enquiries from the German-speaking market.
• Prepare and follow up on quotations, proposals, and renewal offers.
• Identify opportunities for product upgrades, add-ons, and cross-sell.
• Maintain accurate customer, account, and opportunity data in the CRM.
• Coordinate with Customer Success, Support, and Finance to resolve commercial requests.
• Assist with sales reporting, pipeline updates, and administrative sales processes.

Requirements

• Fluency in German and English is required.
• Previous experience in internal sales, account support, or commercial customer service.
• Experience working with existing customers in a B2B environment.
• Strong organizational skills and attention to detail.
• Comfortable working with CRM systems and sales processes.
• Ability to work effectively across internal departments.

Nice to have

• Experience in software, SaaS, or design technology sectors.
• Familiarity with Salesforce.
• Understanding of kitchen, bathroom, or furniture industry workflows.
• Fluency in additional European languages.

Culture & Benefits

• Opportunity to work in a rapidly growing regional operation center.
• Collaborative environment focused on ownership and problem-solving.
• Commitment to professional growth and development.
• Flexible and autonomous work culture.
• Diverse and inclusive team environment.