Internal Sales Account Executive (German Speaking)

Location: Lisbon, Portugal — Hybrid

Company

hirify.global provides end-to-end software solutions for designers, retailers, and manufacturers across the kitchen and bathroom, furniture, window, glass and door, and flooring industries.

What you will do

• Manage inbound customer enquiries from the German-speaking market and provide timely commercial support.
• Support existing B2B customers with product information, quotations, renewals, upgrades, additional licences, and commercial documentation.
• Identify retention, upsell, upgrade, add-on, and cross-sell opportunities based on customer needs.
• Coordinate customer requests with Account Managers, Sales Management, Customer Success, Support, Finance, and Operations.
• Maintain accurate CRM records, track renewals and quote status, and support pipeline reporting and forecasting.
• Support onboarding and handover processes while contributing to customer retention and revenue growth.

Requirements

• Previous experience in internal sales, inside sales support, account support, customer success, renewals, sales administration, or commercial customer service.
• Experience supporting existing customers in a B2B environment and managing quotations, follow-ups, renewals, and customer enquiries.
• Strong customer communication, commercial awareness, organisation, ownership, and attention to detail.
• Comfortable working with CRM systems, sales processes, quotes, contracts, pricing, and customer records.
• Fluent German and English are required.
• Ability to collaborate effectively with Sales, Customer Success, Support, Finance, and Operations.

Nice to have

• Experience in software, SaaS, design software, business software, or technology solutions.
• Experience with renewals, licence management, upgrades, or subscription-based customers.
• Familiarity with Salesforce, Microsoft Office, and sales productivity tools.
• Knowledge of kitchen, bathroom, furniture, interior design, manufacturing, or retail software sectors.
• Any additional European language.

Culture & Benefits

• Work in an international organisation with operations across North and South America, Europe, Asia Pacific, and Africa.
• Collaborate in an environment built around openness, trust, respect, ownership, and problem-solving.
• Flexible and autonomous working supported by colleagues and leaders.
• Opportunities for professional growth, learning, and contributing ideas.