Sales Ops Supervisor (Order Management)

TL;DR

Sales Ops Supervisor (Order Management): Overseeing sales process strategy and team operations for the Australian market with an accent on sales automation, pipeline management, and incentive compensation plans. Focus on driving operational efficiency, resolving escalated issues, and ensuring team adherence to established procedures.

Location: Hybrid role based in Taguig City, Philippines

Company

hirify.global is a leading global technology company that connects technology manufacturers and cloud providers with business-to-business technology experts.

What you will do

• Develop and implement sales process strategies to improve lead management and account prioritization.
• Manage sales automation tools and reporting programs to track performance metrics.
• Supervise support-level employees, setting day-to-day operational objectives and ensuring task completion.
• Maintain sales incentive compensation plans and monitor sales activity data.
• Resolve complex issues elevated by support personnel and ensure adherence to company policies.
• Contribute to the continuous improvement of departmental processes and procedures.

Requirements

• Minimum 5 years of functional experience in sales operations or related fields.
• Minimum 3 years of specific experience in order management or sales support.
• Minimum 1 year of leadership experience supervising support-level staff.
• High School Diploma or equivalent required; four-year college degree preferred.
• Ability to work in a hybrid environment in Taguig City.

Culture & Benefits

• Opportunity to work with a global leader in the IT ecosystem.
• Exposure to digital platforms like hirify.global Xvantage.
• Professional development and career acceleration opportunities.
• Collaborative team environment focused on shaping the future of technology.