Collection Specialist (MedTech)

TL;DR

Collection Specialist (MedTech): Managing the revenue cycle process and ensuring timely collection of sales from third-party payers with an accent on insurance claims and account reconciliation. Focus on resolving billing disputes, coordinating with funding consultants, and ensuring compliance with state and federal regulations.

Location: Remote (Must be based in the US, preferably Pennsylvania)

Company

World-leader in assistive communication solutions empowering people with disabilities to connect with the world.

What you will do

• Manage assigned accounts to ensure the accuracy and timeliness of billing, collections, and payment activity.
• Investigate insurance denials and coordinate with billers to resolve complex billing issues.
• Prepare appeals and professional correspondence to secure payment for overdue accounts.
• Reconcile accounts, investigate refund requests, and recommend adjustments or write-offs to management.
• Maintain detailed documentation of all verbal and written communication regarding collection actions.
• Monitor state, federal, and third-party funding regulations to ensure billing compliance.

Requirements

• High School Diploma.
• 2+ years of experience in accounting, collections, and high-volume medical billing or insurance claims processing.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong customer service, interpersonal, and oral/written communication skills.
• Ability to manage confidential information and apply independent judgment.
• Effective time management and organizational skills.

Culture & Benefits

• Purpose-driven work helping people with disabilities live richer lives.
• Flexible work environment supporting work-life balance.
• Collaborative and inclusive work culture that welcomes individuality.
• Opportunities for career growth within a dynamic global company.
• Strong commitment to diversity, equality, and equal opportunity.