Associate Delivery Customer Success Manager

TL;DR

Associate Delivery Customer Success Manager (Apprenticeship): Managing day-to-day customer requests, quote creation, and order processing within a global software organization with an accent on building consultative relationships and coordinating with internal licensing teams. Focus on developing professional skills through a structured one-year apprenticeship program in a fast-paced international environment.

Location: Must be based in Paris, France (Hybrid role).

Company

hirify.global is a global, AI-powered software and cloud solutions provider with a presence in over 70 countries and a diverse team of 13,000+ professionals.

What you will do

• Act as the primary point of contact for assigned customer accounts.
• Manage daily customer requests, quote creation, and order processing.
• Coordinate with licensing specialists to provide support during the sales process.
• Develop and maintain consultative relationships with existing customers and partners.
• Collaborate with internal teams to ensure customer needs are met accurately and on time.
• Engage with key executives and decision-makers to expand business relationships.

Requirements

• Must be eligible for a 1-year apprenticeship agreement with a school or university in France.
• Proficiency in Excel.
• Ability to show initiative and maintain a positive attitude.
• Capacity to adapt to change in a rapidly evolving environment.
• Strong commitment to maintaining client relations and data confidentiality.

Culture & Benefits

• Structured onboarding and hands-on commercial training.
• Experience within a global software and cloud organization.
• International working environment.
• Hybrid work model.