Patient Liaison

TL;DR

Patient Liaison (Healthcare/MRI): Welcoming patients, managing front-desk check-in and check-out, and coordinating communication between patients and clinical staff with an accent on accurate registration, scheduling, and empathetic issue handling. Focus on supporting MRI scan preparation and maintaining an efficient, safe clinic workflow while covering shifts on-site.

Location: Dallas, Texas, United States (on-site)

Salary: $20–$25 per hour

Company

hirify.global provides whole-body scan technology and proactive healthcare services through domestic and global clinics.

What you will do

• Handle patient check-in, registration, intake forms, and check-out with a warm, professional first impression.
• Verify patient identity and required documentation; educate patients on post-scan expectations.
• Manage appointment scheduling, cancellations, and rescheduling.
• Serve as a liaison between patients, providers, technologists, and clinical staff; keep the front desk organized and stocked.
• Support MRI scan workflow by escorting patients, explaining pre-scan protocols, and assisting with positioning and safety screening.
• Prepare and maintain the MRI suite and report technical issues to the appropriate personnel.

Requirements

• On-site availability in Dallas, Texas and ability to cover shifts with up to 45-minute notice when needed.
• At least 1+ year of customer service experience, preferably in healthcare or a related field.
• Availability for a flexible schedule, including weekdays, weeknights, and weekends.
• Ability to stand for extended periods to support in-clinic patient care.
• Strong interpersonal and communication skills with exceptional attention to detail and organizational ability.
• Authorization to work in the United States at the time of hire; no visa sponsorship.

Nice to have

• Previous experience in healthcare, hospitality, or MedSpa.
• Experience as a Receptionist, Front Office Representative, or similar role.

Culture & Benefits

• Free whole-body scans for team members.
• Flexible vacation policy and encouragement to use time off.
• Comprehensive benefits package including health, dental, vision, and mental health coverage.
• 401(k) retirement savings plan (no matching contributions).
• Commuter Benefits Plan to help cover transit and parking costs.
• Paid sitting breaks: 15 minutes if standing for more than 4 consecutive hours, and a second 15-minute sitting break if the shift exceeds 10 hours.

Hiring process

• Background check in compliance with applicable federal/state rules.
• Recruitment communication comes only from authorized hirify.global domains.