Manager, Research and Insights

TL;DR

Manager, Research and Insights (Marketing Partnerships): Supporting the business with deep fan understanding and actionable data insights with an accent on research methodology, data synthesis, and storytelling. Focus on designing primary/secondary research projects, managing vendor relationships, and translating complex metrics into strategic narratives to enhance live event experiences.

Location: Must be based in Farringdon, London, United Kingdom

Company

hirify.global is the world’s leading live entertainment company, encompassing global leaders in ticketing, concert promotion, and artist management.

What you will do

• Embed data and insights across the organization in collaboration with the Director of R&I.
• Design and execute primary and secondary research projects, including survey management.
• Analyze and synthesize data from internal and third-party sources to create compelling fan narratives.
• Translate complex research findings into actionable business insights.
• Manage relationships with external research vendors to ensure project success.

Requirements

• Proven experience in market research or consumer insights, either client or agency side.
• Strong proficiency in both qualitative and quantitative research methodologies.
• Skilled at turning data and metrics into meaningful, actionable narratives.
• Proficiency in research tools such as Q, SPSS, DisplayR, or equivalent.
• Experience with social listening platforms.
• Must be based in or able to work from the Farringdon, London office.

Culture & Benefits

• Unlimited annual leave policy.
• Access to tickets for shows and festivals.
• Modern office in the Farmiloe Building with gym, meditation classes, and arcade games.
• Complimentary barista-served coffee and subsidized lunch options.
• Inclusive culture with regular staff events, speaker sessions, and open mic nights.