Senior Insights Analyst

TL;DR

Senior Insights Analyst (Insights/Analytics): Building client analytics and presenting actionable recommendations with an accent on category expertise, rigorous multi-source analysis, and client onboarding/training. Focus on challenging client hypotheses, managing workload across client commitments, and translating Voice of Customer into insights for service model and UX topics.

Location: Oxford / Hybrid (typically 1 day per week in the Oxford office)

Salary: 36400–45000 GBP gross per year

Company

hirify.global delivers consumer intelligence and market insights for major brands and retailers.

What you will do

• Understand client business priorities and support goals through analytics services, including participation in business cycles like brand planning and range reviews.
• Set up client onboarding for analytics & insights services and deliver tactical training for Guided Analytics and hirify.global tools (e.g., Connect Express, Discover).
• Deliver category expertise by engaging with client industries, categories, and key market trends; challenge client hypotheses with new perspectives.
• Create and present recommendations based on rigorous analysis using multiple data sources, strong business understanding, and commercial awareness.
• Manage workload independently by prioritizing client and internal commitments, maintaining clear stakeholder communication, and using work log trackers/project plans where applicable.
• Identify opportunities during day-to-day engagements and hand off opportunities to Account Development; collect Voice of Customer for UX and service model topics.

Requirements

• Experience creating and delivering presentations with strong story-telling skills.
• Strong verbal and written communication skills.
• Confident numerically with the ability to analyze data accurately and effectively with attention to detail.
• Excellent time management and prioritization skills with a proven track record of delivering projects on time.
• Experience working in an analytical environment and building strong relationships with clients and internally.
• Understanding of the FMCG industry and trends; capable of leveraging Microsoft Excel and PowerPoint.

Culture & Benefits

• Flexible working environment with a hybrid setup (typically 1 day per week in the Oxford office).
• Volunteer time off.
• LinkedIn Learning access.
• Employee Assistance Program (EAP).
• Career and learning development opportunities.

Hiring process

• Recruitment may use AI tools for résumé screening, candidate assessments, interview scheduling, job matching, and communication support.
• Final hiring decisions are made exclusively by humans.