Field Service Engineer (Medical)

TL;DR

Field Service Engineer (Medical): Providing technical support, maintenance, and repair for diagnostic instrumentation with an accent on hardware and software troubleshooting. Focus on performing installations, retrofits, and ensuring operational excellence for internal and external customers in the New Jersey and Pennsylvania region.

Location: Must be based in New Jersey or Pennsylvania

Salary: $75,000–$110,000 annually

Company

A global leader in immunodiagnostic and molecular diagnostic solutions dedicated to improving patient outcomes through scientific innovation.

What you will do

• Perform preventative maintenance, troubleshooting, and repair of diagnostic instruments.
• Execute instrument installations and retrofit upgrades at customer sites.
• Maintain clear communication with technical service, logistics, and sales teams.
• Manage assigned company assets including parts inventory, tools, and computing devices.
• Ensure all work is performed in compliance with health, safety, and environmental policies.
• Provide professional support and training to customers on equipment operation.

Requirements

• Must be based in New Jersey or Pennsylvania area.
• AA Degree in Laboratory Technician, Electronics, Engineering Technician, or equivalent.
• Minimum 2 years of experience as a Biomedical Equipment, Electronics, or Field Service Technician.
• Valid driver’s license in good standing.
• Basic knowledge of electronics, medical terminology, and immunoassay technology.
• Proficiency in MS Word, Excel, and Google Suite.

Culture & Benefits

• Comprehensive health benefits package.
• Retirement and financial wellbeing programs.
• Annual incentive program eligibility.
• Time off programs and wellbeing support.
• People-centered culture focused on accountability and continuous development.