Email Marketing Manager (SaaS)

TL;DR

Email Marketing Manager (SaaS): Managing lifecycle and promotional email campaigns for core products with an accent on audience segmentation, behavioral triggers, and A/B testing. Focus on solving business challenges through data-driven automation, optimizing user journeys, and integrating AI-powered tools to improve engagement and retention.

Location: Remote (Global, with hubs in Poland, Ukraine, Romania, USA, and Philippines)

Company

A global SaaS company providing document workflow and automation solutions to millions of users worldwide.

What you will do

• Configure, launch, and optimize email campaigns including segmentation and personalization.
• Build multi-step automated workflows based on user behavior and lifecycle stages.
• Run experiments and analyze results to improve campaign performance and business impact.
• Create and maintain dashboards to track key lifecycle marketing metrics.
• Collaborate with Product, Data, and Engineering teams to align email initiatives with business goals.
• Lead the transformation of email marketing into an AI-driven program.

Requirements

• 2+ years of experience in email, CRM, or lifecycle marketing.
• Proven experience with ESPs, automation, and A/B testing.
• Intermediate SQL skills for data querying and transformation.
• Strong analytical ability to interpret campaign performance and user behavior.
• English proficiency at B2 level or higher.
• Ability to work autonomously in a fast-paced, ambiguous environment.

Nice to have

• Experience with web-based SaaS products.
• Familiarity with Customer.io or similar platforms.
• Experience with Jira for project management.

Culture & Benefits

• Competitive compensation with performance-based bonuses and stock options.
• Flexible working environment with remote and hybrid options.
• Comprehensive health coverage and wellness programs tailored to your country.
• Quarterly company-wide Mental Health Days.
• Investment in professional growth through courses and learning resources.
• Family-friendly culture with support for parents and pet-friendly policies.