обновлено 4 дня назад
Manager, Product Management, Member Interaction & Engagement Data (Healthcare)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager, Product Management, Member Interaction & Engagement Data (Healthcare): Developing and managing healthcare data products based on member interaction and engagement data across voice, text, digital, and print channels with an accent on personalization, data quality, and omnichannel experiences. Focus on building data roadmaps, defining requirements and backlogs, coordinating cross-functional product development, and evaluating market and customer needs.
Location: Pennsylvania, United States; office-based or remote position
Company
is a healthcare organization developing products and services for members and supporting enterprise healthcare operations.
What you will do
- Support product strategy and roadmap development for member interaction and engagement data products.
- Use voice, text, digital, and print interaction data to support personalization, administrative efficiency, and omnichannel member experiences.
- Define data needs roadmaps and evaluate data quality, accuracy, availability, and business alignment.
- Manage product development and launch activities across a portfolio of products.
- Coordinate with engineering, design, marketing, sales, and product management teams through agile ceremonies and delivery activities.
- Lead customer research, user testing, market research, and competitive analysis to identify product opportunities.
Requirements
- At least five years of experience in product management, product development, or a related field.
- At least three years of leadership experience, including coaching, performance management, staffing, and department operations.
- Bachelor’s degree in business administration, marketing, computer science, or a related field, or equivalent experience and education.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Strong understanding of product development methodologies and market research techniques.
- Ability to work effectively in a cross-functional environment and comply with healthcare regulations and industry standards.
Nice to have
- Experience in the healthcare industry.
- Experience working in an agile development environment.
Culture & Benefits
- Remote or office-based work arrangement in Pennsylvania.
- Less than 25% travel required.
- Work includes handling confidential customer information subject to HIPAA and data security requirements.
- Compliance with applicable federal and state laws, company policies, and the Code of Business Conduct is required.
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