Associate Enablement Manager

TL;DR

Associate Enablement Manager: Delivering and scaling onboarding, everboarding, and certification programs for Global Support & Services with an accent on measurable readiness, behavior change reinforcement, and enablement operations. Focus on building repeatable playbooks and LMS learning paths, maintaining content hygiene, and leveraging AI tools to automate workflows and improve program effectiveness.

Location: Yerevan, Armenia

Company

hirify.global supports Global Support & Services enablement through structured learning and scalable training programs.

What you will do

• Deliver and continuously improve new hire onboarding sessions and certification programs, including live workshops and office hours.
• Operationalize enablement initiatives by partnering with Enablement Managers on GTM rollouts and behavior-change programs.
• Build and maintain playbooks, documentation, LMS learning paths, and enablement assets; support rollout logistics and adoption tracking.
• Drive reinforcement and adoption by monitoring training completion, certification outcomes, and QA metrics; run skill refreshers and targeted coaching.
• Own enablement operations and content hygiene by maintaining LMS and documentation quality and keeping content aligned to evolving processes and product updates.
• Use AI tools (e.g., Gemini, ChatGPT, Claude, Articulate, Confluence, Google Workspace, CRM, LMS platforms) to build scalable content, automate workflows, and measure program effectiveness.

Requirements

• 1–3 years of experience in enablement, training, CS, sales, or a related SaaS role.
• Strong facilitation and communication skills.
• Ability to manage multiple programs and deadlines with high quality.
• Comfort working with CRM, LMS, and enablement technologies, including AI tools.
• Foundational understanding of adult learning principles.
• Strong operational discipline and attention to detail, with deep product and workflow knowledge for the supported function.

Culture & Benefits

• Flextime and support for autonomous work, with flexible time off and learning & development opportunities.
• Company-paid medical, dental, and vision benefits (from day 1), plus wellness benefits and office massage.
• Parental leave and support, financial planning tools, and an Employee Assistance Program.
• Recognition through Bonusly and peer-nominated awards.

Hiring process

• Recruitment may use automated and AI-assisted tools to improve efficiency and candidate experience; hiring decisions are made by hiring teams.