Admissions Coordinator

TL;DR

Admissions Coordinator (EdTech): Managing the end-to-end learner onboarding process and apprenticeship funding compliance with an accent on data integrity and pipeline management. Focus on ensuring a gold-standard experience for learners while maintaining strict adherence to regulatory requirements and internal operational efficiency.

Location: Must be based in the UK (with occasional travel to the London office).

Company

An education technology company accelerating digital transformation through applied data and digital skills training, powered by their unique AI-driven learning platform.

What you will do

• Assess apprenticeship applications to ensure learners meet strict funding eligibility and program suitability criteria.
• Manage the admissions ticket pipeline in HubSpot, ensuring accurate data entry and status updates.
• Own day-to-day communication for an assigned caseload of applicants to ensure a smooth onboarding experience.
• Lead on First Day in Learning (FDIL) and Off-the-Job (OTJ) training submissions.
• Integrate assessment reports from BKSB and PICS into HubSpot to track learner readiness.
• Collaborate with internal stakeholders via Slack to support broader operations during peak periods.

Requirements

• Must be based in the UK with the ability to travel to the London office.
• Exceptional attention to detail for reviewing documentation against complex compliance guidelines.
• Proven experience managing busy ticket pipelines or caseloads in a fast-paced environment.
• Strong proficiency with CRM software, specifically HubSpot or similar operational tools.
• Excellent interpersonal and communication skills for guiding learners through onboarding.
• Proactive, collaborative mindset with a focus on process improvement.

Nice to have

• Experience in the apprenticeships sector or a similarly regulated environment.
• Hands-on experience building workflows within HubSpot.
• Familiarity with diagnostic tools like BKSB and learner management systems like PICS.

Culture & Benefits

• Pension scheme with 4% matched contributions and salary sacrifice options.
• 25 days holiday plus flexi bank holidays and a birthday day off.
• Private medical insurance, cash plan, and health & wellbeing allowance.
• Enhanced maternity and paternity leave.
• CPD allowance with ring-fenced time for professional development.
• Regular company socials, including team building and seasonal events.