Account Manager (iGaming)

TL;DR

Account Manager (iGaming): Managing day-to-day communication and operational support for platform clients in the iGaming industry with an accent on client retention, operational improvements, and cross-team coordination. Focus on handling client requests, monitoring task statuses, and supporting long-term client relationships.

Location: Remote, global

Company

Leading iGaming solutions provider specializing in AI-powered analytics and crypto-friendly systems, serving clients across Europe, Asia, and Latin America.

What you will do

• Manage daily communication with assigned platform clients
• Coordinate ongoing client requests, issues, and follow-ups
• Collaborate with Support, Product, Payments, and Providers teams
• Monitor task statuses and provide timely client updates
• Assist clients with platform-related operational questions
• Support client retention and identify growth opportunities

Requirements

• English: B2 or higher required
• Russian language required
• Experience in iGaming industry
• Understanding of platform operations, casino/sportsbook workflows, and client communication
• Experience with Back Office systems, CRM, or task tracking tools is a plus
• Experience coordinating with multiple internal teams and handling client requests

Culture & Benefits

• B2B contract, 40 hours per week
• 4 weeks paid vacation plus sick and family days
• Flexible morning start (7:30–10:00 AM)
• Professional development opportunities
• Opportunity to grow within a dynamic international software company