Client Services Manager (SaaS)

TL;DR

Client Services Manager (SaaS): Drive client discovery, solution design, and sales enablement for hirify.global's LUMA and Consulting services with an accent on pre-sales consulting, design thinking, and strategic pipeline growth. Focus on leading pilot programs, proposal development, and acting as a trusted advisor to clients and internal teams.

Location: Remote from Spain, Netherlands, or United Kingdom only

Company

hirify.global is a product company specializing in SaaS solutions focused on collaborative and consulting services.

What you will do

• Lead client discovery sessions and design tailored solutions showcasing hirify.global's LUMA and Consulting services.
• Generate pipeline and conduct outbound prospecting to identify new leads and opportunities.
• Plan and execute pilot programs and scope paid opportunities with internal collaboration.
• Develop proposals and manage contracting processes in partnership with sales and delivery teams.
• Serve as a subject matter expert and thought leader in client engagements and coaching sessions.
• Ensure smooth implementation and identify upselling and cross-selling opportunities within accounts.

Requirements

• Must have pre-sales consulting experience in SaaS or consulting services environments.
• Strong expertise in design thinking methodologies and facilitation techniques.
• Excellent communication and presentation skills for diverse audiences.
• Proficiency with Salesforce and pipeline management.
• Ability to work remotely from Spain, Netherlands, or United Kingdom.