Senior Product Designer (Customer Insights)

TL;DR

Senior Product Designer (Customer Insights): Designing data-driven experiences, dashboards, and reports to help admins and managers understand collaboration value with an accent on data visualization and behavioral analytics. Focus on translating complex datasets into actionable narratives and building insight-driven tools that drive product adoption.

Location: Canada Remote

Company

hirify.global is a visual collaboration platform reimagining how teams think and create together.

What you will do

• Design dashboards, reports, and visualizations to track collaboration health, adoption, and impact.
• Translate complex behavioral datasets into clear narratives that highlight trends and outcomes.
• Develop insight-driven experiences that prompt user action, including re-engagement and enablement.
• Partner with data science and engineering to shape how data is modeled and surfaced.
• Create thoughtful export and sharing flows for stakeholder communication and external analysis.
• Prototype reflective experiences that make data feel human, meaningful, and motivating.

Requirements

• 5+ years of product design experience, specifically with analytics or data-rich applications.
• Strong expertise in data visualization and quantitative storytelling.
• Experience designing longitudinal views, trends, and comparison dashboards.
• Strong interaction and visual design skills with attention to hierarchy and cognitive load.
• Ability to navigate ambiguity and collaborate closely with cross-functional data partners.
• Must be based in Canada.

Nice to have

• Experience designing ROI or value reporting for B2B products.
• Familiarity with collaboration analytics or organizational health indicators.
• Experience with AI-assisted insights or share-worthy consumer-driven insights.
• Background in customer success or admin-focused tooling.

Culture & Benefits

• Remote-first work arrangement within Canada.
• Collaborative environment that "drinks its own champagne" by using hirify.global daily.
• Culture focused on curiosity, critical thinking, and high craft standards.
• Commitment to accessibility and providing reasonable accommodations for all employees.