Manager, Sales Operations – Inbound & Activation (Fintech)

TL;DR

Manager, Sales Operations – Inbound & Activation (Fintech): Designing and optimizing the conversion of inbound demand into active, revenue-generating clients across global markets with an accent on lead management, onboarding, and early customer engagement. Focus on building reporting frameworks, improving conversion rates, and optimizing lead routing and qualification processes.

Location: Toronto, ON, Canada (Hybrid)

Salary: $90,000 - $120,000 CAD

Company

hirify.global is a leading financial operations company providing businesses with real-time financial control and global money movement solutions.

What you will do

• Develop and maintain operational reporting for the inbound lead management and activation funnel.
• Generate actionable insights from sales and marketing data to improve lead conversion.
• Define and optimize processes for lead intake, qualification, routing, and onboarding.
• Collaborate cross-functionally with Sales, Marketing, Product, Data, and Technology teams globally.
• Improve lead routing and prioritization to ensure optimal pipeline conversion.

Requirements

• 5+ years of experience in Sales Operations or Revenue Operations in fast-paced environments.
• Strong experience in inbound funnel management and activation/onboarding optimization.
• Proficiency with CRM systems (e.g., Salesforce) and sales tools such as Gong, 6sense, or ZoomInfo.
• Experience with BI tools including Looker, Tableau, or Power BI.
• Ability to lead cross-functional initiatives in a global or multi-regional environment.
• Bachelor’s degree or equivalent practical experience.

Culture & Benefits

• Hybrid work model offering flexibility and work-life balance.
• Inclusive, diverse, and non-hierarchical corporate culture.
• Comprehensive benefits including health insurance and 16 weeks of gender-neutral carer parental leave.
• Professional development through leadership training, secondments, and internal mobility.
• Community focus with an annual volunteer day and matched giving programs.