Senior Analyst, Commissions (SaaS)

TL;DR

Senior Analyst, Commissions (SaaS): Administering and optimizing sales compensation plans for a high-growth cybersecurity company with an accent on data integrity, incentive structure design, and cross-functional collaboration. Focus on building scalable commission processes, leveraging tools like CaptivateIQ and Salesforce, and providing analytical insights to support the sales organization.

Location: Must be based in the United States or Canada

Salary: $107,000–$150,000 USD (US) or $84,000–$118,000 CAD (Canada)

Company

A leading cybersecurity company providing unified access management and password security solutions for over 180,000 businesses.

What you will do

• Manage the annual compensation setting process, including quota and plan configuration in CaptivateIQ.
• Calculate and process monthly sales commissions, bonuses, and one-time incentive payments.
• Maintain data integrity within the commission plan database and serve as the primary technical point of contact.
• Partner with Revenue Operations and HR to improve process efficiency and accuracy.
• Prepare monthly accruals and reconciliations for commission accounting.
• Research and resolve compensation disputes while providing clear analysis to stakeholders.

Requirements

• Must be based in the United States or Canada
• 5+ years of experience in sales compensation within a SaaS environment.
• Expertise in Excel (pivot tables, VLOOKUPs) and experience with BI tools like Looker or Tableau.
• Strong knowledge of incentive plan structures, including bookings and revenue-based models.
• Proven ability to manage high-volume changes and work under ambiguity.
• Excellent communication skills with the ability to explain complex commission concepts clearly.

Culture & Benefits

• Remote-first work environment with a focus on collaboration and transparency.
• Competitive health and dental benefits, including retirement matching (401k/RRSP).
• Generous paid time off and maternity/parental leave top-up programs.
• RSU program for most employees.
• Opportunities for professional growth in a fast-paced, AI-forward environment.