Director, Americas Field & Partner Operations

TL;DR

Director, Americas Field & Partner Operations (Revenue Operations/Sales Operations): Own execution of hirify.global’s global GTM strategy across the Global Partner & Alliance organization and the AMER region with an accent on scalable sales operations processes, partner performance measurement, and data-driven reporting. Focus on building operational frameworks, driving forecast and KPI predictability, and aligning cross-functional sales, marketing, and client experience workflows to regional growth targets.

Company

hirify.global is a commerce network platform that helps brands, suppliers, and retailers deliver seamless e-commerce experiences.

What you will do

• Lead GTM execution for Global Partner & Alliance and the AMER region as part of the Go-To-Market Leadership team.
• Build and maintain sales operations frameworks, processes, and reporting to measure partner performance and program health.
• Drive cross-functional alignment across sales, marketing, and client experience to ensure efficient, best-practice GTM execution.
• Support pricing, deal structure, and forecast calls; manage incentive setting in line with global guidance.
• Own forecast management and business predictability by monitoring pipeline and key KPIs.
• Champion sales technology/CRM hygiene, using CRM and BI data to surface trends and inform strategic recommendations.

Requirements

• Location: Must be based in the United States (Remote)
• 10+ years of experience at a SaaS company in Revenue Operations, Sales Operations, Sales Support, and/or client-facing roles, including working directly with Sales Leadership.
• Experience modeling in Excel.
• Highly effective verbal and written communication.
• Experience using AI tools (e.g., ChatGPT, Copilot, Claude) for communication drafting, data analysis, prompt engineering, and/or documentation.

Culture & Benefits

• Remote-first working conditions with generous time off and wellness days.
• Medical, dental, and vision benefits with company HSA contributions starting on Day 1.
• 6% 401(k) match and comprehensive benefits package.
• Paid time off includes 20 days PTO plus paid holidays and sick days; PTO increases with tenure.
• Primary caregiver leave (12 weeks) and secondary caregiver leave (4 weeks).
• $65/month remote work stipend for internet.

Hiring process

• Interviews to assess leadership alignment, sales operations/partner operations experience, and data-driven execution approach.
• Evaluation of communication effectiveness and practical experience with CRM, forecasting, and operational frameworks.

Location: United States - Remote

Salary: $155,000-$235,000 per year