Clinical Care Navigator (EAP Onsite)

TL;DR

Clinical Care Navigator (EAP Onsite): Provide dedicated clinical support and essential EAP functions to a hospital system, with an accent on in-the-moment member support (including crisis intervention), psycho-education, triage, and referral. Focus on documenting care activities, coordinating member access to digital CBT and employer benefits, and supporting worksite critical incidents and EAP referral processes.

Company

hirify.global delivers clinically validated mental healthcare services through employer-sponsored programs and a digital care platform.

What you will do

• Provide clinical support and essential EAP functions to doctors, nurses, and other healthcare professionals at in-person worksites.
• Deliver personalized member support including crisis intervention when needed, psycho-education, triage, and referral.
• Collaborate with hirify.global teams to help members create digital accounts, complete online screenings, and schedule provider appointments.
• Document activities and support efforts to track and improve member progress in care.
• Direct members to hirify.global digital CBT, employer benefits, and external community resources as appropriate.
• Support worksite critical incidents and conduct consultation/training for leadership and HR on EAP referral processes.

Requirements

• Georgia unrestricted behavioral health licensure: LPC, LCSW, LMFT, or Psychologist with at least 3 years of experience.
• Onsite work at four locations outside of Atlanta: Marietta, Hiram, Austell, and Douglasville, GA (some local travel to alternate worksites may be required).
• Knowledge of healthcare settings and community resources.
• Strong written and verbal communication skills.
• Comfort with technology and adopting new platforms for member support and documentation.

Culture & Benefits

• Full-time onsite schedule: Monday through Friday, 9am–5pm EST.
• Health, dental, and vision benefits start on day one; HSA and FSA plans available.
• Employer-sponsored 401(k) match up to 2%.
• Paid time off including vacation, sick leave, and company holidays.
• Professional development reimbursement up to $1,000 per year and additional wellness/benefit programs.

Hiring process

• Internal training and required assignments followed by team meetings.
• Interview process includes recruiter-provided details on benefits eligibility and plan requirements.

Location: Atlanta, Georgia, United States; Austell, Georgia, United States; Douglasville, Georgia, United States; Hiram, Georgia, United States; Marietta, Georgia, United States

Salary: $38.46–$48.71 hourly (target base range)