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2 дня назад

Routing Coordinator

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR

Routing Coordinator (Logistics): Managing and dispatching non-emergency medical transportation requests with an accent on real-time trip monitoring and cost-effective routing. Focus on resolving complex transportation issues, coordinating with providers, and ensuring high-quality service delivery in a fast-paced environment.

Location: Must be based in San Antonio, Texas (Hybrid). Must be a US Citizen.

Company

hirify.global is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation across America.

What you will do

  • Route and dispatch advance and short-notice trip requests.
  • Monitor live dashboards to ensure on-time performance and trip recovery.
  • Optimize trip routing for cost-effectiveness and mode accuracy.
  • Collaborate with transportation providers and healthcare facilities to resolve real-time issues.
  • Handle inbound communications and manage high-stress dispatch scenarios.

Requirements

  • Must be a US Citizen.
  • Must be able to pass a criminal background check.
  • Minimum of one year of experience in transportation or delivery logistics.
  • Strong communication and conflict resolution skills.
  • Ability to work flexible shifts.
  • Bilingual Spanish proficiency is required.

Nice to have

  • Knowledge of Medicaid NEMT guidelines.
  • Familiarity with Texas transit systems and providers.
  • Prior experience in an inbound call center.
  • Experience with transport management systems.

Culture & Benefits

  • Opportunity to work in a mission-driven environment focused on improving patient access to care.
  • Collaborative team culture with a focus on problem-solving and adaptability.
  • Exposure to proprietary technology and nationwide healthcare networks.

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