Technical Account Manager (Telecom)

TL;DR

Technical Account Manager (Telecom): Managing the technical relationship between hirify.global and North American mobile carriers with an accent on device onboarding, certification, and software validation. Focus on aligning telecom technical requirements with internal engineering and QA processes to ensure successful product launches and lifecycle support.

Location: Must be based in the US (preferably the East Coast) and fully remote.

Company

hirify.global is a global leader in sustainable, modular electronics dedicated to changing the electronics industry through social and environmental impact.

What you will do

• Serve as the primary technical interface for telecom partners in North America.
• Coordinate and document partner requirements, ensuring internal implementation across product and engineering teams.
• Manage device onboarding processes, including testing, partner certification, and software update approvals.
• Collaborate with internal stakeholders to resolve carrier-raised issues and verify network tests.
• Represent the company in carrier workshops, technical meetings, and program reviews.
• Maintain visibility on partner roadmaps, timelines, and deliverables.

Requirements

• Must be based in the US.
• Bachelor's degree in Engineering, Computer Science, or equivalent experience.
• Minimum 5 years of experience in a Technical Account Manager, Field Engineer, or Carrier Engineering role.
• Proven experience working with North American carriers on connected products or smartphones.
• Strong familiarity with Android OS, GMS certification, and operator software validation workflows.
• Deep understanding of mobile network technologies, smartphone architecture, and software release processes.

Nice to have

• Experience with AT&T and T-Mobile certification processes.

Culture & Benefits

• Opportunity to drive global impact in the electronics industry.
• Diverse, international, and collaborative work environment.
• Competitive salary aligned with market standards.
• Statutory paid annual leave and public holidays.
• Social benefits and contributions in accordance with US law.
• Professional development and career advancement opportunities.