Operations Executive (OpenRooms)

TL;DR

Operations Executive (OpenRooms): Manage end-to-end event operations for B2B events and communities, with an accent on venue sourcing and rate negotiation, supplier coordination, and sponsor branding delivery. Focus on on-site execution details like travel planning, rota management, and cost-of-sales input while supporting the OpenRoom App and website development.

Location: Hammersmith office (Hybrid)

Company

CloserStill Media runs B2B events and communities across multiple industries, powering market-leading events, publications, and brands.

What you will do

• Shortlist venues, select options, and negotiate rates within the agreed budget.
• Act as the main point of contact for venue liaison before, during, and after events.
• Manage external suppliers (e.g., AV, entertainment, offsite dinners) and coordinate sponsor branding deliverables.
• Organize speaker and staff travel, manage the onsite rota, and run team briefings.
• Support commercial planning by contributing to the cost of sales budget and coordinating supplier payments with finance.
• Collate onsite staff expenses and support OpenRoom App input and website development with the Marketing Manager.

Requirements

• Recent graduate or 1+ years of work experience.
• Strong people skills with the ability to build relationships quickly.
• Highly organized with solid negotiation skills and strong attention to detail.
• Excellent written and verbal communication skills.
• Self-motivated, proactive, and able to problem-solve in a fast-paced events environment.
• Based full-time in the Hammersmith office.

Culture & Benefits

• Close-knit operations team in a fast-paced events environment.
• Hybrid working model with full-time presence in the Hammersmith office.
• Values-driven culture focused on ownership, empathy, teamwork, integrity, and determination.
• Commitment to diversity and inclusion and an accessible recruitment process.

Hiring process

• Interviews to assess communication, organization, and event-operations fit.
• DBS or credit check may be requested if required for the role.