Account Manager (Medical Communications)

Location: Fully remote, but candidates must be based in the Ontario/Greater Toronto Area

Company

hirify.global delivers medical communications and strategic healthcare solutions by combining scientific, strategic, evidence, technology, and creative expertise.

What you will do

• Manage client accounts and maintain relationships from project briefing through completion.
• Coordinate Editorial, Studio, clients, external stakeholders, logistics vendors, and consultants.
• Manage project timelines, budgets, account health, revenue, recovery targets, and status reporting.
• Support publication planning, medical affairs, events, digital initiatives, account planning, and business development.
• Review deliverables for strategic alignment, key messages, quality, compliance, timelines, and budget.
• Lead client meetings, prepare contact reports, and proactively resolve issues and anticipate client needs.

Requirements

• More than 4 years of client services experience in a healthcare, medical education, advertising, communications agency, or similar environment.
• Medical communications or publication planning experience is required.
• Experience organizing and attending scientific meetings, including congresses, symposia, and advisory boards.
• Strong project management, project delivery, communication, delegation, problem-solving, organizational, and time-management skills.
• Ability to develop client relationships, contribute to strategic account planning, mentor junior staff, and manage multiple projects in a fast-paced environment.

Culture & Benefits

• Remote working with the candidate based in Ontario or the Greater Toronto Area.
• Medical, dental, and vision insurance plans.
• Generous time off and health and wellbeing offerings.
• 401(k) plan with company match.
• Training and advancement opportunities.
• Values-driven culture focused on being brave, human, passionate, and exceptional.