Associate Project Manager (Customer Strategy)

TL;DR

Associate Project Manager (Customer Strategy): Driving strategic initiatives and cross-functional projects to enhance customer experience with an accent on operational consistency and project execution. Focus on tracking progress, mitigating risks, and building playbooks to streamline complex workflows in a matrixed environment.

Location: Must be based in the US (Remote).

Company

hirify.global is a publicly traded technology company specializing in regulated gaming and digital entertainment.

What you will do

• Execute critical strategic initiatives to achieve organizational goals.
• Facilitate project execution by driving cross-functional plans and identifying dependencies.
• Track and communicate project progress, risks, issues, and retrospectives.
• Develop resources and playbooks to codify best practices and improve operational consistency.
• Partner with stakeholders to surface insights and align priorities for the end-to-end customer journey.

Requirements

• Must be based in the US.
• Bachelor's degree in a related field.
• At least 3 years of project management, journey lead, or related experience.
• Ability to operate effectively in a highly matrixed, fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently and collaborate cross-functionally.

Culture & Benefits

• Equal opportunity employer committed to diversity and inclusion.
• Supportive environment that encourages innovation and the use of emerging technology like AI.
• Guidance provided for obtaining necessary state gaming licenses.
• Focus on professional growth and collaborative team culture.