Senior Program Manager, Growth Operations (SaaS)

TL;DR

Senior Program Manager, Growth Operations (SaaS): Coordinating high-priority self-serve growth initiatives across Marketing, Product, and Engineering with an accent on alignment, execution, and dependency management. Focus on building the operating layer for the self-serve motion, driving cross-functional accountability, and scaling operating rhythms.

Location: Remote (Americas)

Salary: $130,000 - $175,000 USD

Company

hirify.global is a communication platform that helps over 9,000 companies send smarter, behavior-driven automated messages via email, push, SMS, and in-app notifications.

What you will do

• Lead coordination for self-serve growth initiatives spanning onboarding, activation, lifecycle, monetization, and pricing.
• Build and maintain execution plans including timelines, owners, and dependencies across Marketing, Product, Engineering, and GTM.
• Synthesize planning context from multiple teams to partner with leadership on quarterly prioritization.
• Develop reporting frameworks and dashboards to track progress against self-serve OKRs and program throughput.
• Proactively identify and resolve blockers, risks, and gaps, escalating issues when necessary.
• Scale the team's operating rhythms as the self-serve motion increases in scope and complexity.

Requirements

• 8+ years of experience in program management, strategic operations, or product operations, ideally in B2B SaaS.
• Proven track record of owning complex, multi-team programs from end to end.
• Strong ability to drive accountability and influence senior stakeholders without direct authority.
• Ability to communicate effectively at both the leadership summary level and the detailed execution level.
• Experience working in a remote-first, async environment.
• Comfort with ambiguity and a capability to create structure where none exists.

Nice to have

• Familiarity with PLG (Product-Led Growth), self-serve growth, or B2B SaaS metrics.

Culture & Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
• 16 weeks of paid parental leave and unlimited PTO.
• Stipends for remote work and wellness, along with a professional development budget.
• Culture rooted in empathy, transparency, and responsibility.

Hiring process

• 30-minute video call with Recruiter.
• 45-minute video call with Hiring Manager.
• Three 45-minute 1:1 video calls with cross-functional partners.
• Final 30-minute conversation with senior leadership.