Analyst, Measurement Success (Market Research)

TL;DR

Analyst, Measurement Success (Market Research): Managing and executing digital advertising effectiveness research projects with an accent on bilingual client communication and data-driven insights. Focus on scaling business in Spanish-speaking markets, training customers on proprietary measurement software, and translating technical concepts for stakeholders.

Location: Remote (USA); New Orleans, LA

Salary: $48,000 – $54,000 annual base salary + $2,000 – $6,000 annual commission

Company

hirify.global is a pioneer in research technology (ResTech), providing a programmatic marketplace for global business strategies and digital advertising measurement.

What you will do

• Support English and Spanish-speaking clients on brand lift methodology, product features, and best practices for measurement products.
• Lead professional written and verbal communication, including reporting, training, and troubleshooting for bilingual stakeholders.
• Train customers in advertising and media industries on proprietary cross-platform campaign measurement software.
• Compile and analyze data from proprietary software, Excel, Qualtrics, and Salesforce to achieve client goals.
• Collaborate with Sales, Product, and Support teams to flag customer challenges and drive product improvements.
• Manage multiple projects concurrently, ensuring high quality and timely delivery of insights.

Requirements

• Professional fluency in both English and Spanish is required.
• Must be based in the USA.
• BA/BS degree.
• 1 to 3 years of experience in project management, customer success, account management, or client services.
• Proficiency in Excel, including Pivot Tables and VLOOKUP.
• Strong critical thinking and problem-solving skills.

Nice to have

• Knowledge of the digital media ecosystem and advertising technology (AdTech).
• Survey design and programming experience in Qualtrics, Survey Monkey, or Alchemer.
• Microsoft Excel certification or Market Research coursework.
• Experience supporting clients across Latin American or Spanish-speaking markets.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision insurance options.
• 401K with company matching.
• Remote work flexibility.
• PTO and unlimited sick days.
• Paid maternity and paternity leave.