Business & CRM Analyst (Salesforce)

TL;DR

Business & CRM Analyst (Salesforce): Driving the execution of pricing strategies and commercial performance tracking with an accent on Salesforce functional ownership and data-driven decision-making. Focus on building dashboards, automating pricing rules in SAP/Salesforce, and collaborating cross-functionally to improve profitability and market share.

Location: Must be based in Mexico (Remote available for the right candidate).

Company

hirify.global is a global leader in innovative hearing care solutions, dedicated to improving human connection through advanced personal audio devices and medical hearing technology.

What you will do

• Act as the internal Product Owner for Salesforce, ensuring data integrity and system optimization.
• Monitor and analyze customer-tier pricing strategies, sales volumes, and margins.
• Produce recurring and ad-hoc executive reports to support leadership decision-making.
• Build and maintain dashboards, reports, and workflows for Sales and Management teams.
• Collaborate with Marketing, Finance, Operations, and IT to support pricing execution.
• Lead user training and adoption initiatives for CRM enhancements.

Requirements

• English: C1 proficiency required.
• Bachelor’s degree in Business, Engineering, Finance, or related field.
• Strong experience with Salesforce dashboards, reporting, and automation.
• Advanced Excel skills and proficiency in Power BI.
• Deep understanding of commercial processes and pricing strategies.
• Must have stable internet connectivity (200Mb/sec download, 10Mb/sec upload).

Nice to have

• Experience with SAP system integrations.
• Background in medical or consumer electronics industries.

Culture & Benefits

• Benefits in accordance with the Federal Labor Law (LFT).
• Savings fund (Fondo de Ahorro).
• Inclusive and collaborative work environment.
• Flexible hybrid work model tailored to team and individual needs.