Director Of Sales Operation (Fintech)

TL;DR

Director of Sales Operation (Fintech): Leading and scaling the revenue operations function with an accent on renewals, retention, and expansion. Focus on driving disciplined growth through data-driven decision-making, rigorous performance management, and cross-functional execution.

Location: Onsite in Atlanta, Georgia, US

Company

hirify.global is a technology company transforming how financial institutions deliver Intelligent Banking experiences through an API-first architecture and cloud-based innovation.

What you will do

• Own the end-to-end renewals operating model and develop retention strategies to improve Gross and Net Revenue Retention (GRR/NRR).
• Lead annual and quarterly sales planning, including headcount modeling, territory design, and quota setting.
• Design and oversee KPI frameworks across the full funnel and renewal lifecycle.
• Consolidate data and analyze trends to provide accurate new-business and renewals forecasting for executive and board reviews.
• Identify and implement process improvements to reduce friction and increase overall sales efficiency.
• Lead, develop, and scale a high-performing Sales Operations team.

Requirements

• 10+ years of experience in Sales Operations, Revenue Operations, or Business Operations within a B2B environment.
• 3+ years of people leadership experience.
• Proven ownership of renewals and retention motions with measurable impact on GRR/NRR.
• Strong background in territory planning, forecasting, and performance management.
• Bachelor’s degree in Business, Finance, Economics, or equivalent professional experience.
• Must be based in or able to work from the Atlanta, Georgia office.

Nice to have

• Deep understanding of B2B and FinTech sales models.
• Experience supporting both direct and indirect sales motions.
• Comfort operating in high-growth, fast-paced, and ambiguous environments.