Live Ops Manager (Gamedev)

TL;DR

Live Ops Manager (Gamedev): Shaping the ongoing player experience of EVE Vanguard with an accent on seasonal content, live events, and monetization strategies. Focus on driving engagement, monitoring player behavior, and coordinating cross-functional teams to ensure game health and long-term retention.

Location: London (Hybrid)

Company

An independent video game developer renowned for creating deep, player-driven virtual worlds, including the groundbreaking MMORPG EVE Online.

What you will do

• Define and execute the live operations strategy for EVE Vanguard.
• Plan and coordinate seasonal beats, events, updates, rewards, and engagement initiatives.
• Monitor player behavior, sentiment, and game health using quantitative and qualitative insights.
• Support the development of scalable operational pipelines, communication rhythms, and release processes.
• Collaborate cross-functionally with Design, Production, Community, Analytics, and Marketing teams.

Requirements

• Proven experience in Live Operations, Product Management, or Monetization within the games industry.
• Experience working on a live service multiplayer title.
• Strong understanding of player engagement, retention, progression systems, and seasonal content strategies.
• Ability to work with analytics, KPIs, and player behavior data to inform decisions.
• Strong communication skills in English, both written and verbal.
• Must be based in or able to work from the London studio.

Culture & Benefits

• Multicultural work environment with flexible work hours and a family-friendly atmosphere.
• Comprehensive health package including private medical and dental for employee and family.
• Financial security through an enhanced employer contributory pension plan and life insurance.
• Studio perks: free breakfasts, lunches, drinks, and snacks.
• Allowances for annual commuting, monthly home working, and annual fitness.
• 25 days holiday, enhanced family leave, and a quarterly/annual bonus scheme.