Fleet Operations Supervisor (Robotics)

TL;DR

Fleet Operations Supervisor (Robotics): Ensuring the maintenance, repair, and maximum uptime of an autonomous delivery robot fleet with an accent on technical leadership and operational scalability. Focus on leading technician teams, optimizing depot workflows, and solving complex mechanical and electrical hardware issues.

Location: On-site in Chicago, IL

Salary: $65K – $90K + Equity

Company

A robotics company reimagining urban logistics through personable sidewalk delivery robots leveraging ML and computer vision.

What you will do

• Perform hands-on repairs and preventive maintenance on robots to meet uptime SLAs.
• Lead and mentor a team of local robot technicians, overseeing shift planning and performance development.
• Manage spare parts inventory and partner with supply chain teams to streamline part flow and reduce downtime.
• Identify operational bottlenecks and implement scalable solutions and standard operating procedures (SOPs).
• Collaborate cross-functionally with Product and Engineering teams to prioritize repair needs and test new hardware.

Requirements

• 5+ years of technical repair experience, ideally with robotics or automotive equipment.
• 1+ years of experience hiring, leading, and growing technicians or frontline operations teams.
• Proven experience in scaling programs, processes, or repair operations.
• Proficiency with inventory tracking tools and basic diagnostic software.
• Ability to lift up to 25 lbs and work on your feet for extended periods.

Culture & Benefits

• Agile, diverse, and driven team environment.
• Collaborative and respectful culture focused on solving complicated dynamic problems.
• Opportunity to be part of a mission to bring robotic deliveries to efficient ubiquity.
• Equity compensation offered.