Associate III, Marketing (General)

TL;DR

Associate III, Marketing (General) (Marketing/SAP): Managing and maintaining the marketing platform at Agency hirify.global with an accent on case management, operational support, and transactional tasks. Focus on coordinating marketing executions, resolving support tickets, and ensuring SLA compliance across APAC regions.

Location: Hybrid in Taguig City, Philippines (10 days RTO per month)

Company

A global leader in technology distribution and supply chain services.

What you will do

• Manage the marketing platform at Agency hirify.global, ensuring timely resolution of cases and adherence to SLAs.
• Support marketing managers with billing, sales order creation, supplier invoice payments, and claims coordination.
• Respond to partner inquiries via call and email regarding marketing executions and platform use.
• Coordinate with internal departments and the Marketing Accounting Team to resolve queries efficiently.
• Identify and deliver real-time solutions for campaigns using SAP and other marketing tools.
• Develop and maintain Standard Operating Procedures (SOPs) to ensure process accuracy.

Requirements

• Bachelor's degree or 2-3 years of equivalent experience in a similar process environment.
• Minimum one year of applicable job experience.
• Strong analytical skills for process analysis and identification of improvement areas.
• Proficiency in MS Office (Excel, Word, Outlook) and experience with SAP and Podio.
• Basic knowledge of billing, budgeting, and financial tracking.
• Must be based in Taguig City, Philippines for the required hybrid work setup.

Culture & Benefits

• Hybrid work model with 10 days office attendance per month.
• APAC day shift schedule.
• Opportunity to work within a global corporate environment.