Ecommerce Coordinator

TL;DR

Ecommerce Coordinator (CRM/Shopify): Manage program verification, customer-facing communications, and CRM operations supporting the hirify.global Pro Program and ecommerce marketing needs with an accent on Shopify tagging, email/SMS membership renewal workflows, and cross-team campaign coordination. Focus on reviewing eligibility submissions, tracking global campaign deliverables, and compiling quarterly CRM performance reporting across channels.

Location: Los Angeles

Company

hirify.global is a beauty brand running ecommerce and membership programs.

What you will do

• Review customer submissions to verify eligibility for the ABH Pro Program.
• Tag customers in Shopify to ensure the correct site experience.
• Run email and SMS operations to support Pro Program membership renewal.
• Handle customer inquiries about the Pro Program in a timely and professional manner.
• Coordinate campaign briefs and workflows across Education, Creative, Ecommerce, CRM, and Social teams.
• Compile quarterly CRM report card data by aggregating global performance across channels.

Requirements

• Full-time availability for an hourly role based in Los Angeles.
• Strong attention to detail for program eligibility review and accurate Shopify tagging.
• Experience coordinating customer communications and CRM operations (email/SMS).
• Ability to manage campaign timelines, track deliverables, and follow up with cross-functional partners.
• Comfort working in a fast-paced, cross-functional environment.

Culture & Benefits

• Fast-paced, cross-functional environment across multiple ecommerce and marketing teams.
• Role combines administrative coordination with campaign-related execution.
• Full-time hourly position based in Los Angeles.