Technical Resilience & Crisis Manager (Fintech)

TL;DR

Technical Resilience & Crisis Manager (Fintech/Risk Management): Leading the Resilience Assurance and Crisis Management sub-programs with an accent on designing and testing controls for physical and technical resilience. Focus on building a multi-disciplinary crisis management practice and tuning risk mitigations to ensure operational stability.

Location: Hybrid in Seattle, WA (at least 50% in-office monthly)

Salary: $128,000–$160,000

Company

hirify.global is a global financial services company providing secure and reliable ways for customers to move and manage money across borders.

What you will do

• Lead Resilience Assurance and Crisis Management sub-programs within the Governance & Compliance Assurance Program.
• Design and test technical reliability controls, including RTOs and RPOs for various compliance scopes.
• Establish and manage enterprise-wide crisis management practices, including decision-making bodies and policies.
• Coordinate operational risk reviews and table-top exercises with senior management.
• Develop and monitor metrics and control indicators for technical resilience.
• Leverage AI and automation tools to improve tracking, reporting, and risk remediation.

Requirements

• 5+ years of experience in Operational Risk, including Crisis Management.
• Experience maturing controls within a large, customer-focused business, preferably in financial services.
• Knowledge and implementation experience with EU DORA and ISO27001 standards.
• Experience managing teams and stakeholders through organizational change.
• Must be based in or able to work hybridly in Seattle, WA.

Nice to have

• Vendor management experience.
• Experience working across multiple sites.

Culture & Benefits

• Flexible paid time off and paid parental, medical, military, and family care leave.
• Comprehensive health, dental, and vision insurance with a 401k plan and company matching.
• Employee Stock Purchase Plan (ESPP) and equity as part of total compensation.
• Continuing education benefits and mental health support.
• Connected Work Culture with a hybrid model emphasizing in-person collaboration.